Introduction:
Communication skills in general are of paramount importance in today’s business world. Written communications take many forms, but the most used are probably the ‘report’ and the ‘letter’ and their variations.Whatever the format, the communication of information is the first aim: the reader can then make decisions or take action on the basis of the information presented. It follows that the content must be relevant, and the presentation must be clear and logical to the reader.Courses may be tailored to groups at differing levels of management.
Aim:
To develop written communication skills using recognised business formats
Target Audience:
Anyone who has to originate written communications.
Duration:
1 day
Method:
Experential learning:
- Group work and individual exercises
- Business English’ – spotting your mistakes
- Simulated tasks
- Identifying the requirements of the reader
- Organising information into logical sequence
- Preparing report outlines
- Composing letters for particular purposes
- Responding to communications received
Contents:
- Identifying the purpose
- Focus on the reader
- Identifying which information to include
- Choosing the right structure
- Looking at language – not just ‘grammar’!
- Writing style
- Persuading the reader
- Assessing your own work – and improving it
- Avoiding re-writes
Outcomes:
By the end of the
course delegates will
- Plan writing tasks quickly and effectively
- Overcome the ‘blank page’ block
- Write clear, concise letters & memos
- Handle report writing with greater ease and confidence
- Be prepared to continue to develop and improve their skills
Investment:
£225 per delegate day. Minimum 10 delegates. Extra delegates £175 per day
Booking:
Phone: 01286 660330
Fax: 01286 660921
E-mail: info @ teaminternational.co.uk
Last Updated: 07/02/2007
